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Quality

Customer satisfaction is the output of our quality system

Company policy:
 
“At Smarteq Wireless we always strive to be pro-active in our work.
We try very hard to do things right the first time to ensure high quality and low impact on the environment in processes, products, and organization.

Our management system is our tool to supervise, control and develop our products, and working processes, as well as, an instrument to manage company objectives. The system is continuously being improved to meet new challenges"

Lars Ericson , CEO Smarteq Wireless AB

Quality and Environmental Management System (QEMS)


Smarteq has a thoroughly documented Quality and Environmental Management System
(QEMS) containing our company policy, which serves as a guideline for all activities within the organization. Our QEMS is on a regular basis audited by Den Norske Veritas Certification AB (DNV). Our QEMS conforms to the requirements in the Standards ISO/TS 16949 and ISO 14001. The QEMS is implemented throughout the organization and is available to all personnel on the company network.

Smarteq's management group has the overall responsibility for quality and environmental
impact, which means taking the lead in activities to establish, maintain, monitor and improve the QEMS. Our products are following the requirements and are in full compliance with EU Directive 2002/95/EC, Restriction of Hazardous Substances (RoHS).

Supplier Quality


We take great care and put a lot of effort in selecting the best quality suppliers, who can live up to our high quality standards. Smarteq require all approved suppliers to be certified according to ISO 9001 or ISO/TS 16949 and ISO 14001.

Customer Support


ISO/TS 16949 is a requirement in the automotive industry. Furthermore, all car manufactures have their own individual quality prerequisite. Smarteq works hard to ensure that all these requirements are met. We have a long experience in and good knowledge of working with PPAP, APQP, FMEA, MSA, 8D-reports and EDI/Odette.

Smarteq is certified according to:

Smarteq Wireless AB, Box 4064, 182 04 Enebyberg, Sweden - Tel: +46 (0) 8 792 92 00 - Fax: +46 (0) 8 792 06 77 - Email: info@smarteq.se